Snapchat Update Creates Better Customer Service Opportunity for Brands

Snapchat Update Creates Better Customer Service Opportunity for Brands

Recently, Snapchat updated its platform with a fresh new look and advanced messaging features. Now available to all iOS and Android users, the newly updated app now allows users to have conversations, rather than just sending individual photos and video messages. The app also aesthetically improved by redesigning many of the buttons and icons as…

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The Best in Branding and PR: Little White Product Lies

The Best in Branding and PR: Little White Product Lies

A successful branding strategy takes into consideration the target audience, your value proposition and how to best convert a customer into a sale. Easier said than done of course, but when done right, consumers are not only sold, but they may even apply a willing suspension of disbelief for the product’s story. And, if we…

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Internal Communications Best Practices for Tech Startups

Internal Communications Best Practices for Tech Startups

Typically, tech startups are known for having a small team with the members wearing a lot of hats. Whether you are making changes to your product(s) or service(s), scheduling time to speak with investors, executing various PR and digital marketing efforts, or addressing customer service issues, communicating internally with your team is crucial. As a…

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3 Reasons to Get Social with Twitter Chats

Internal Communications Best Practices for Tech Startups

Is your company getting the most out of Twitter? The online social channel allowing for 140 characters per post can become the reason your brand is seen as a thought leader. While a lot of advice has been given about staying active on social, it’s also very important to interact. Community management of your Twitter…

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A Content Marketing Duel: Taco Bell vs. McDonald’s

All aboard the breakfast train! As you may know, breakfast is the most important meal of the day and on March 27, Taco Bell has officially launched their own breakfast menu featuring such items as the A.M. Crunchwrap, Waffle Taco and Cinnabon Delights. Taco Bell has decided to launch their biggest marketing campaign yet by…

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PR and Digital Marketing Monthly Roundup – April 2014

PR and Digital Marketing Monthly Roundup – April 2014

In the month of April, we traveled to California, New York, Chicago and even had someone join us from Florida. Why all the traveling you ask? To bring you all the latest on social media, public relations and marketing!…

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Highlights from #WOMMnext Day 3

Highlights from #WOMMnext Day 3

The third and final day of the WOMMnext Conference in Chicago kicked off yesterday at 7:30 with a giant, recuperative breakfast spread, courtesy of the Word of Mouth Marketing Association (WOMMA) who hosted the conference. If you missed the highlights from Day 2, please read our WOMMnext Day 2 blog. At 8:30, people filed into…

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The Takeaways From #WOMMnext Day 2

Highlights from #WOMMnext Day 3

The Word of Mouth Marketing Association’s (WOMMA) WOMMnext Conference is in full swing! We just got out of Day 2 and everyone learned a lot. If you want to know what we learned from Day 1, check out our previous WOMMnext blog post. In the throes of the show, TweetReach has registered that an estimated…

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Inside #WOMMnext Day 1

Highlights from #WOMMnext Day 3

An innovative take on the oldest form of marketing is on the rise. Word of mouth marketing (WOMM) concerns itself with buzz. The idea is that the right idea will be so engaging that people will talk about it with each other, with the marketer just knocking over the first domino of the idea’s propagation,…

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Lessons from 3 Successful Startups

Lessons from 3 Successful Startups

To continue our analysis of startups this month, let’s get to the nitty gritty. It’s one thing to discharge pseudo-philosophical content on content marketing and social media ad nauseum; it’s another thing to look at what really works. At lotus823 we understand that high concepts of digital marketing are important to startup culture, but they’re…

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